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Timesizing News, February 15-28, 2003
[Commentary] ©2003 Phil Hyde, Timesizing.com, Box 622, Porter Sq, Cambridge MA 02140 USA 617-623-8080


2/28/2003  pressures for timesizing in the news, aka glimmers of strategic hope -

2/27/2003  primitive timesizing in the news, aka glimmers of strategic hope - nothing current so we reach back a couple of weeks for a late arrival - pls. patronize our featured timesizers -
2/26/2003  pressures for timesizing in the news, aka glimmers of strategic hope - nothing current so we reach waaay back for something we just discovered today -
2/25/2003  pressures for timesizing in the news, aka glimmers of strategic hope -
  1. [pressures mounting #1]
    Doing more with less, avoiding shoddy work and burned-out staff, by Carol Hymowitz, WSJ, B1.
    [This is only possible with less worktime from the same or more staff - who are better rested and clearer thinking.]
    Do more with less. That's the maxim in business today as executives and employees are pressed to work harder and faster as resources, from staffing levels to marketing and training budgets, are pared.
    [No, "doing more with less" was a phrase Buckminster Fuller coined to describe what advancing mechanization and technology allowed humans to do to make their lives easier. Bucky's main contributions, however, were written before the seroius acceleration of downsizing in the 80s and 90s, so he missed the necessity of assuring the blessing of technology by timesizing (trimming hours for all and keeping everyone employed) instead of invoking the curse of technology by downsizing (and gradually killing your own markets).]
    Multitasking is common, with many managers returning e-mails and checking cellphone messages while attempting to participate at company meetings. So are around-the-clock schedules, as those who want to get ahead have to make themselves available to global customers, bosses and subordinates.
    [Does it ever occur to the Type A crisis-managers at the Wall Street Journal that this is a description of hell. A real, 24/7, around-the-clock schedule means you're living in a state of invasion, with no down time, sorta like a perfect robot. Look where this kind of thinking got the space shuttle. Look where it got Enron. Look where it's getting Bush.]
    This constant effort to keep up, however, can result in sloppy or less-thoughtful owrk, as well as overworked and alienated employees.
    [No kidding.]
    The challenge is doing more with less while maintaining, even improving, work quality and staff motivation....
    [We repeat, this is only possible with less worktime from the same or more staff - who are better rested and clearer thinking. Otherwise it's just CYA management bluster. The people who came closest were the Japanese from 1950-1985 while they offered lifetime employment - to elicit more and more non-threatening innovation from all their employees - and a Deming-led focus on quality. The centerpiece of Deming's "14 Points for Management" was "Banish fear from the workplace." Doing more with less in terms of fewer and fewer employees, each in mounting fear for their jobs, is out of the question. Love is the most powerful and sustainable human incentive, not fear, or hate, or exhaustion, or peptalks about why it is sooo important to enrich corporate executives who have already got far far far far far far far far far more than they can spend. "You can catch more flies with honey than you can with vinegar." The article follows with an anecdote about a VP of mktg who was put under a crunch, and what did she do? She traveled to 6-8 European cities for ideas. Of course, she missed their main idea - more free time.]

  2. [pressures mounting #2 - here's another scope on the deepening pathology of the American workplace - no, that's part of the problem - for many there's no defined workplace any more, just as there's no defined worktime -]
    Skipping a night out on the town - Increasingly, executives opt for relaxing[?] in their hotel rooms - A trend that has accelerated since 9/11/01, by Jane Levere, NYT, C6.
    Like many traveling executives, Peter Salmon, a senior sales manager for Sharp Electronics in L.A., has taken to holing up in his hotel room at night. If he's not entertaining clients at dinner, Mr. Salmon said he would "have room service, sit there, open and answer the day's e-mails and check our system for sales updates.... I've been doing this more and more," said Mr. Salmon, who favors Hilton hotels for their concierge floors, guest-room desks and high-speed Internet access. "There are some nights I spend 3-4 hours on a computer. I used to go out to eat more, but now I don't have as much time."
    [No limits. People with no limits are dangerous, to themselves and others. Growing isolation. What's the effect on interpersonal skills? Is Bush an example - someone who thinks he can opt out of everyone else's game and then expect them to play his? Someone who wants to meddle with everything everywhere? No limits = fantasies of omnipotence. Arrogance shading into megalomania.]
    Travel industry execs say Mr. Salmon is one of a growing number of business travelers who are skipping a night out on the town, once an inviolable perk, in favor of spending their evenings along in their hotel room to work or relax.
    [We get the "alone." We get the "work." Where's the "relax" come in?]
    Many of them are also converting the room into an office where they work during the day.
    [That ain't it. But there is fear -]
    Although this trend began before the World Trade Ctr attacks, they say, it has accelerated, spurred by the declining economy, cutbacks in travel budgets, increased pressure on time and productivity, and travelers' desire to use what free time they have to unwind and stay in touch with their families.
    [Oh? And just what free time do they have?]
    Of course, business travelers still head to night spots in large numbers and meet clients and colleagues outside their hotels....
    [Ya mean at nightclubs like the ones in Rhode Island and Chicago?]
    Gwen Davis, a New York writer, at the Hotel Bel-Air in L.A. [photo caption] "It's just so grisly out there right now, I literally have to build a cocoon around myself...."
    [When Americans have more worksaving technology than ever, which should put each and every one of them in a secure and stress-free heaven, relative to their parents and grandparents, they are instead exploring deeper and deeper levels of an Inferno.]

2/23/2003  timesizing consciousness, in the news, aka glimmers of strategic hope - 2/21/2003  timesizing consciousness, in the news, aka glimmers of strategic hope - 2/20/2003  very primitive timesizing, & timesizing consciousness, in the news, aka glimmers of strategic hope -
  1. Nursing home hit with one-day strike, by Alice Dembner, Boston Globe, B3, flagged by colleague Kate.
    Strikers picketed a Massachusetts nursing home for the first time in 3 years after the owner [Kindred Healthcare] of the Star of David nursing home in West Roxbury MA unilaterally cut workers' hours. ...Earlier this month, managment cut workers' hours from 40 to 37½, effectively cutting their pay by more than 6%. The reduction also eliminated the slight overlap during shift change when workers typically shared patient information. Management increased pay 20 cents an hour, far below the 45 cents an hour workers were seeking, according to union members.... Workers said Kindred had cut staff hours in 11 of its 34 homes in the states, but not in its 4 other unionized homes in the state.\..
    [There is a primitive form of timesizing, not downsizing in play here, because this business owner evidently valued its employees enough not to want to lose them to layoffs. Or maybe it's just that it had already cut to the bone -]
    Workers at Star of David Nursing, Rehabilitation & Alzheimer's Center voted to join Local 285 of the Service Employees International Union 14 months ago in large part because management had cut staffing, leaving fewer aides to care for more patients. On the home's Alzheimer's unit, for example, they said management cut 2 positions, leaving 4 licensed nurses and nurses' aides to care for 37 patients.... However, there are ways to implement timesizing and ways not to implement timesizing, and this is a good example of how not to implement timesizing. A solution isn't a solution if all those involved don't understand it as such. That's why the whole public-sector part of the Timesizing Program is gated and paced by public referendums. And this is a workplace where the employees would really understand timesizing, because -]
    ...Said RoseMarie Jean, a nurse's aide who has worked at the home for 15 years and was picketing yesterday, "We've been working here so long, we're like a family...."
    New nurses' aides get about $9 per hour, while those with many years' service earn $14 per hour. Kitchen workers earn as little as $7.21 per hour..\.. "We want respect," said RoseMarie Jean. "...They're trying to get us to leave so they can hire people for less money."
    [If management really values its surviving employees, its clumsy blunder of failing to include employees in the decision-making has sent exactly the opposite message to what they intended.]
    ...Turnover among nursing home staff statewide is a big problem.... The home scored low on the state's quality survey, ranking in the bottom 7%....

  2. On the go 24/7 - Tired of having too much to do? The backlash against moving so fast, by Linda Matchan, Boston Globe, H1, flagged by colleague Kate.
    ...24/7, that shorthand for being on the go 24 hours a day, 7 days a week. Or call it, as former secy of labor Robert Reich has written, "a rising chorus of American voices resolving to slow down."...
    [It isn't primarily the speed. It's primarily the distance, the duration, the length of the workweek and the fact that for many with cellfones etc. it has penetrated their evenings, weekends and vacations. Employers are sooo spoiled by the massive invisible labor surplus in the background all around the world - due to the downsizing response to technology - that they have their own shortsighted way even as they have it both ways -
    1. if they cut employees' hours, they often expect them to do just as much in the shorter time, ergo speed,
    2. or if they cut jobs, they often expect the survivors to do the jobs of the dearly departed as well as their own, ergo speed.
    [The irony is that as far as speed and duration are concerned, humans can't compete with robots, which are the real 24/7 experts. You want "reality"? That is reality. And as Reuther said to Ford when challenged with "Let's see you unionize these robots!" - "Let's see you sell them cars." But with un-unionized, redundant and powerless employees unable to convert downsizing into timesizing, the hidden unemployment just builds up ... in welfare, disability, forced part-time and early retired, homeless, and incarcerated. And suicides. And the whole economic juggernaut careens off the track, cuz wages wimp out and the wealthy wind up concentrating sooo much unspendable spending power, they actually suction the markets away from their own investments. This is all so stupid and unnecessary. With all this miraculous technology, we should all be living in heaven by now. And the key to starting the transition is doing timesizing the right way where you cut employees' hours and hire more employees instead of overloading the survivors, and by hiring more employees, you gradually cut the labor surplus and harness market forces to flexibly raise wages and restore spending and consumer markets and industrial markets and financial markets. The present article has no solution. In fact, it worsens the problem with the usual BS -]
    No matter what you call it, the fact is that as the "realities" [our quotes] of a fast-changing economy dictate [the only 'dictators' are our downsizing-blindered plutocrats] that Americans stay competitive [what's the incentive to compete for lower quality of life in a race to the bottom?], work harder, move faster, and be busier.
    [What a crock of outdated puritanical buzzwords, guaranteed to shorten your life by heart attack or stroke. So after reinforcing by repetition that whole negative party line, we finally get to the vague and groping positive -]
    There are growing indications that many are looking for a more balanced way to live, and are seeking ways - big and small - to put the brakes on in the workplace and also at home. "I really believe that a lot of worker bees in this country are saying, 'What the hell am I doing?'" said Richard Laermer, author of "TrendSpotting" (Perigree), a book that analyzes trends in American society. "...When businesses failed in 2000 and 2001 [and 2002], a lot of people went home and said, "I need a break from all this."...
    [The rest of the article is more hand-wringing, interrupted by a few examples of people who've successfully escaped from the rat race, like the woman in the photograph (H3) who became a cabaret singer, unlike Timesizing, not a solution that would fit all of us.]

2/19/2003  timesizing consciousness in the news, aka glimmers of strategic hope - nothing current so we reach back a day for a late arrival - 2/18/2003  timesizing consciousness in the news, aka glimmers of strategic hope - nothing current so we reach back a coupla days...- 2/17/2003  timesizing consciousness in the news, aka glimmers of strategic hope -
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